9. We are early adopters of new technologies and approaches of operating our business?

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

10. Our team do a formal ‘waste audit’ or ‘efficiency review’ at least annually for waste reduction opportunities across the business?

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

11. Our leadership holds teams accountable each month to achieving their efficiency, revenue and profit targets?

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

12. We have well documented operational systems and processes across the business that are easy for any team member to access?

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

13. Our team have regular meetings to discuss and review inefficiency in areas across the business and develop strategies to mitigate them?

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

14. Our financial systems allow us to see quickly actual cash-flow, revenue, profit and other financial indicators compared to budgets?

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

15. We regularly attend industry conferences to discuss and learn new ways of running a high performance operation?

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

16. We have in place clear indicators and targets for profit and efficiency?

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

17. The team have regular training relating to best practice and high performance in their specific roles?

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree